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《商务英语听力》

整体教学设计

课程名称          <<商务英语听力>>           

课程代码                                  

编 制 人                                

授课专业、班级                        

总 学 分                      

总 学 时                     

 


1.  课程性质

本课程是高等职业学院商务英语专业必修课,是学生在商务英语学习及实际业务操作中必不可少的基础课程。其功能在于通过专门系统的听力训练,能使学生在各种商务环境下熟练运用英语知识和技能,正确理解、分析、判断和推理所吸收的信息,进行有效的英语交流和商务活动,为培养一线商务人才奠定好基础。

 2. 课程设计

2.1 课程设计思路

该课程的总体设计思路是,打破传统的、单一的以为主的听力教学模式,构建多维度的结合的互动听说教学模式,教学情景仿真化;把以知识传授为导向的传统学科课程模式转变为以职业能力为导向、以项目任务为载体的课程教学模式,教学中以主题任务为中心组织课程内容,把语音、语调、词汇、句型、语法等的语言基础知识,以及听力技巧、文化背景等的理论教学内容都围绕课堂实际任务展开。通过对日常商务活动和商务实务案例的仿真模拟训练,达到有效培养学生商务英语听力能力的目的。本课程包括四个学期的听力教学,主要是围绕基础听力教学,商务英语听力,考级考证培训等项目展开,深化训练学生的听力能力。

在教学过程中,充分开发学习资源,加强网络教学,为学生提供丰富的实践机会,采用课堂教学和课外自学相结合,课程教学与考试考证相融合,在实践中不断摸索提高。教学效果评价采取过程评价与结果评价相结合。

2.2课程目标设计

2.2.1课程总体目标

通过任务引领的仿真情景教学和系统的学习实践,要求学生达到:1)拓展语言基础知识,掌握听力技巧,拓宽听力练习渠道,培养良好的听力习惯和增强英语听力的自信心。2)能够结合具体场景,对视听材料信息进行准确摄取、归纳、分析和推理,具备日常的英语交际能力。3)提高学生在各种商务环境下的听力能力,进行有效的商务交流活动。4结合考级考证相关的听力训练,促进课证融合,为学生发展职业能力奠定基础。

    2.2.2 课程能力目标:

能够听懂一般场合的英语交谈和讲话,领会说话人的态度、感情和真实意图,具有良好英语交际能力;

具备对所获取视听信息有准确摄取、归纳、分析和推理的能力。

能够听懂一般的商务英语会话、谈判等,熟悉涉及商务交际活动的各个环节,而且在各种商务环境下能够熟练运用英语知识和技能,具备一定的商务交际能力。

●能取得相应的英语等级及商务英语考证证书,拓展学生的职业能力。

2.3课程内容设计

序号

工作任务

能力要求

知识要求

课时

1

Job Interviews

1.1  Able to prepare for an interview;

1.2 Be familiar with the interview procedure;

1.3 Able to answer questions about personal details, education and work experience;

1.4 Able to deal with inappropriate questions by the interviewer.

- Master new expressions freely concerning opening, during and closing an interview.

- Get to be familiar with the usual format of CV.

4

2

Jobs and Responsibilities

2.1 Able to describe jobs and responsibilities;

2.2 Able to describe their position and responsibilities in a company.

2.3 Able to describe a company’s organization;

2.4 Able to express likes and dislikes about jobs.

- Get to understand and use the new expressions freely concerning describing jobs and responsibilities.

- Get to understand and use the new expressions freely concerning likes and dislikes of jobs.

- Get to be familiar with the terms describing one’s title in a company.

4

3

On the Phone

3.1 Able to answer the phone;

3.2 Able to ask to be connected;

3.3 Able to connect a caller

3.4 Able to leave messages;

3.4 Able to deal with problems by telephone.

- Get to understand and use the new expressions freely on how to answer and speak on the phone.

- Get to understand and use the new expressions freely on how to answer and speak on the phone.

4

4

At a meeting

4.1 Able to understand and use vocabulary related to meetings;

4.2 Able to identify and understand basic aspects of planning a meeting;

4.3 Able to effectively use communication skills to chair a meeting, etc.

- Master vocabulary related to meetings

- Understand basic aspects of planning a meeting

4

5

Business Travel

5.1 Able to understand use basic travel-related vocabulary;

5.2 Able to understand procedures related to checking-in, clearing customs and security checks at the airport;

5.3 Able to effectively use communication skills to enquire about flights, etc.

- Master basic travel-related vocabulary;

-Understand procedures related to checking-in, clearing customs and security checks at the airport

4

6

Company Presentations

6.1 Able to understand and use basic vocabulary for introductions and presentations;

6.2 Able to identify the structure of a company presentation;

6.3 Able to effectively use communication skills.

- Understand and use basic vocabulary for introductions and presentations;

- Get to know the structure of company presentation

4

项目活动设计

3. 1 设计思路

▲可操作性:项目活动或情景设置必须符合学生实际英语水平,能切实让学生参与其中。

▲ 趣味性:项目或情景设置考虑趣味性以增强课堂效果

▲ 综合性:项目或情景设置尽可能围绕同一主题进行,以增强操作的连贯性

32 项目活动内容(部分)

Step 2: Watch the video and make the role-play. (80min)

Video 1: Applying for the position of financial consultant

Task 3: Viewing

    Task:

Watch the video and try to fill in the following blanks.

    Task:

Watch the video and try to complete the following chart.

Reasons for joining the company

Relevant work experience

Questions

Result of the interview

Task 4: Post-viewing

    Task:

Work in small groups. What are Chen Bo’s strengths and weaknesses for applying for the job? Discuss with your neighbors, and choose a representative to report to the whole class.

Video 2: Applying for the position of Sales Manager

Task 1:

    Task:

Read the new words and expressions .

    Notes:

salesgirl, appoint, cosmetics, challenge, skincare, income, administration, entail etc.

Task 2: Pre-viewing

    Task:

Read the chart to have a rough idea of the video.

Task 3: Viewing

    Task3.1:

Watch the video, and decide which statements are true and which are false.

    Notes:

-         In the summers of 1996-1997, Merry worked as a salesgirl for Guangzhou P & G Company Ltd.

-         Merry passed the Band Eight English Exam at college, so she is good oral English.

-         Merry has worked for United Butter for two years since she graduated from university.

-         Merry will be in charge of the marketing activities in Southeast China.

-         Merry’s yearly average income in United Butter is $ 150 thousand.

    Task3.2:

Watch the video again, note down the key information about Merry Wang and construct the following resume for her.

    Notes:

Curriculum Vitae

Personal Information

Name:             Merry Wang

Nationality:      Chinese

Address:          348 Main Road

Telephone:         0201234-5678

E-mail:           Merrywang@hotmail.com

Objective

A position as Sales Manager

Summary of Qualifications

Five years successful experience in sales.

●Motivated and enthusiastic about developing good relations with clients.

●Effective working alone or as a team member.

Employment History

2003-present Brand Manager, responsible for the Panda line of biscuits 199-2003 Distribution Co-ordinator, for United Butter, Guangzhou.

Education

Sun Yat-sen university, Guangzhou, Bachelor of Business Administration

1996-2000.

Skills

●Computer skills: Windows, MS office, Excel, Lotus 123, Microsoft FrontPage.

●Language skills: passed TEM Eight at college, good at oral English.

Interests:

Bowing,travel, yoga

Task 4: Post-viewing

    Task: Role-play

Work in pairs. Make up a dialogue according to the following situation. (video scripts omitted)

Miss Li, a graduate student from Guangdong University of Foreign Studies, is applying for the position for English secretary at the Guangzhou Changhong Company Ltd-Your interviewer, Ms. Zhu, is interviewing you about your educational background.

Step 3: Consolidation and assignment (5’)

Click the website: www.tingroom.com and listen to the program “Job Interview 300”.

4.教学进度表设计

周序

课时

教学单元

能力目标

能力项目编号

教学

形式

教具

考核方法

5-6

1

-

4

Job Interviews

1.1  Able to prepare for an interview;

1.2 Be familiar with the interview procedure;

1.3 Able to answer questions about personal details, education and work experience;

1.4 Able to deal with inappropriate questions by the interviewer.

1.1

1.2

1.3

1.4

1. Warm-up: Have you ever been to a job interview?

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Applying for the position of financial consultant;

2) Applying for the position of Sales Manager

5. CV

6. Role-play: interview

情景教学,小组讨论

光盘;语音室;教材

7-8

5

-

8

Jobs

and Responsibilities

2.1 Able to describe jobs and responsibilities;

2.2 Able to describe their position and responsibilities in a company.

2.3 Able to describe a company’s organization;

2.1

2.2

2.3

2.4

  1. Warm-up: Label the pictures with job titles.

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Introducing titles and responsibilities;

2) Do you like your job?

5. Role-play: discuss likes and dislikes on the phone

游戏,presentation,小组讨论,小组展示

光盘;语音室;教材

9-

10

912

On the Phone

3.1 Able to answer the phone;

3.2 Able to ask to be connected;

3.3 Able to connect a caller

3.4 Able to leave messages;

3.4 Able to deal with problems by telephone.

3.1

3.2

3.3

3.4

 1. Warm-up: a short discussion on phoning?

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Leaving a message;

2) It’s so hard to connect you

5. Role-play: biz call

Presentation

光盘;语音室;教材;网络

11-

12

13-16

At a meeting

4.1 Able to understand and use vocabulary related to meetings;

4.2 Able to identify and understand basic aspects of planning a meeting;

4.3 Able to effectively use communication skills to chair a meeting, etc.

4.1

4.2

4.3

1. Warm-up: What types of meetings do you usually attend?

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Why are we here;

2)What can we do

5. Role-play: conduct a business meeting

Presentation,情景表演

光盘;语音室;教材

13-

14

17-20

Business Travel

5.1 Able to understand use basic travel-related vocabulary;

5.2 Able to understand procedures related to checking-in, clearing customs and security checks at the airport;

5.3 Able to effectively use communication skills to enquire about flights, etc.

5.1

5.2

5.3

                              

 1. Warm-up: What will people usually do when they travel by air?

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Going through customs;

2) Making a room reservation

5. Role-play: check-out

小组讨论,小组展示,视频欣赏,配音

光盘;语音室;教材;视频

15-16

21-24

Company Presentations

6.1 Able to understand and use basic vocabulary for introductions and presentations;

6.2 Able to identify the structure of a company presentation;

6.3 Able to effectively use communication skills.

6.1

6.2

6.3

1. Warm-up: identify the logos of famous companies

2.Listening practice(audio)

Task 1

Task 2

3. Language focus

Follow-up practice

4. Video watching

1) Making a start;

2) What is the point

5. Role-play: company presentations

情景教学

光盘;语音室;教材

5. 上课场所设计

本课程要求在校内语音室和多媒体教室开展教学,使学生能通过各种形式丰富的视频、音频及文字资料较好地掌握具体场景和具体模块的任务要求,让学生在使用中锻炼英语的听、说、读、写技能。

6. 考核方案设计

本课程采用过程考核与结果考核相结合的考核方式。具体的考核分数比例如下:

               成绩构成

占总成绩的比例

平时成绩

平时练习

10%

课堂表现

10%

出勤

10%

期末考核成绩

70%

即最终考核成绩除了期末考核成绩外,还包括学生平时出勤,课堂表现及作业完成情况等。该考核方式强调平学生时学习的重要性,能起到引导学生重视平时英语学习的作用,以真正提高英语的语言水平和实用能力。

7. 课程资源的开发与利用

积极利用校广播台、图书馆等丰富的教学资源,搭建起多维、动态、活跃、自主的英语听力训练平台,拓展听力学习的渠道, 使教学内容从单一化向多元化转变。 

通过录音、多媒体课件等形式实现课堂教学内容网络化;丰富试题库网络建设内容,并使之模块化,主要以三级、四级、六级英语听力以及全国商务英语考证听力内容为主。

实现听力内容丰富的网站链接,共享网络资源,为学生创造良好的学习条件。

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