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活动设计十三

(十三) Making enquiries

Teaching Objectives (教学目标):

After completing this lesson, students should be able to:

--comprehend basic enquiry vocabulary;

--identify and understand the basic elements of making enquiries;

--use communication skills to:

Ÿ           make an enquiry

Ÿ           answer an enquiry

Ÿ           request a quotation

Ÿ           make an offer

Ÿ           respond to an offer

I. Discussion (课堂讨论):  What might be concerned in a business enquiry? Make up a dialogue using the words in the box.

catalogue

price list or quotation sheet

sample

specification

quantity

unit price

Time of shipment

terms of payment

II. Sum-up: How to make an enquiry (总结询盘过程)

  a. make an enquiry

  b. answer an enquiry

  c. request a quotation

  d. make an offer

  e. respond to an offer

III. Listening practice: Listen and Imitate. (录音呈现和模仿操练)

Task 1: listen to the definitions of the shipping terms and payment methods and match the definition with the following terms. (answers and script omitted)

C&F---The Cost Freight is a trade term referring to the seller’s responsibility to arrange for the transport of goods by sea to the port of destinationThe seller must also provide the buyer with the necessary documents to obtain the goods from the carrier

FOB---Free On Board is a trade term referring to the seller’s responsibility to deliver goods on board a vessel designated by the buyer

FAS---Free Alongside Ship is a trade term referring to the seller’s responsibility to deliver goods alongside a vessel designated by the buyer at a named port

Task 2:

You will hear an importer talking about enquiries. Listen and fill in the blanks. (answers and script omitted)

1.      Repeat the dialogue and pay attention to the key sentences.

1) We are interested in buying large quantities of steel screws in all sizes.

2) It would also be appreciated if you would give us a quotation per kilogram CIF Liverpool, England.

3) We look forward to receiving your offer.

IV. Play the video and make the role play. (视听呈现和角色扮演)

Video 1: Enquiring price (询价)

1. New words and expressions: breeze; backlog; speedboat; around the corner; inventory; etc.

2. Pre-viewing: Read the following chart to have a rough idea of the video.

1)      The seller: Rocky, the owner of a small company that manufactures recreational speedboats.

2)      The buyer: Jacques, the owner of a seaside resort in New Zealand, is having a telephone conversation with Rocky and they are talking about ordering speedboats.

3. Viewing: Watch the video and try to fill in the following blanks.

(1) Keys:      1) speedboats                  2) price quote  

3) around the corner   4) Irrevocable

(2) Keys:      1) US$6,500                   2) 10%              

             3) shipment                       4) US$7,850

4. Post-viewing: Work in pairs. One of you plays the role of seller and the other plays the role of buyer. Make a dialogue according to the following situation.

       The buyer receives and ad letter of product catalogue and price list from the seller. He calls the seller for further details of the price, terms of payment and terms of shipment. The buyer hopes the seller could offer him the most reasonable price.

Video 2: Commission (佣金)

1.New words and expressions: commission; hardware; indication of price; etc.

2.      Pre-viewing: Read the following chart to have a rough idea of the video.

3. Viewing:

Step1. Watch the video and choose the correct answer to each question..

Keys:  1) C    2) A    3) C   4) B   5) C

Step2. Watch the video again and discuss the role of commission in business.

4. Post-viewing: Work in pairs. One of you is the representative of the seller and the

other is the representative of the buyer. Choose a card and make a conversation

according to the situation described on the card.

Sample dialogue

Role Card B:

AThis is KKK

BHellothis is Jack Kennedy speaking from CanadaI’m the Purchase Manager for the Global Shopping Mall

AHelloMr. KennedyWhat can I do for you

BI read the special report about your hand-made shoes and gloves in the trade magazineAnd I’m attracted by the modern styling

AThank youThat’s good to hearOur current leather products are proving very popularPeople like the new designs and especially the hand stitching

BThat’s itIn Canadawe have a steady demand for high quality leather shoes and glovesThey sell well in the big citiesSo we need a good supplier

AOur company is the biggest leather producer in East Asia

BCould you send me your cataloguethe export prices and terms of paymenttogether with any samples you would like to let us examine

ASurePlease e-mail me your address and I’11send the samples off to you today

BThank you very much

AYou’re welcome

V. Assignment

Click the website: www.tingroom.com and listen to the program “Business English”.

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