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Unit8 Receiving Visitors (1)

周次:      X            日期                 课时序:      X      

  

Unit8 Receiving Visitors (1)

教学目的

   

1. To grasp the key words and expressions;

2. To retell the important sentences and make the situational dialogues;

3. To explore the listening skills by working in pairs or groups

  

Important sentences drills

  

Oral practice

教学过程

  

时间分配

.Teaching organization                              (5’)

. Warm-up                                         (5´)

. Listening Practice

Task 1: Questions and responses                        (15’)

Task 2: Passage  Listening                        (25’)

. Follow-up Practice                                  (25’)

. Consolidation                                      (10’)

. Assignments                                        (5’)

教学场所或教学方法

Language Lab

Task-based Teaching Method

Lecture, Practice

使

Tapes   CDs

Multi-media

  

1. To grasp the language points;

2. To do the listening practice more

授课教师:

Unit8 Receiving Visitors (1)

.Teaching Organization

1.Main task of these two periods;

2. Requirements to the Ss

.Warm- up

Work in pair, and discuss the following questions:

---What do you do and say when you receive a business visitor at your office or meet him/her at the airport for the first time?

----How important are first impressions?

----What effect does the initial contact have on future relations?

.Listening Practice

Task 1: Questions and responses

Step 1: Tell the Ss: When you meet your business visitors, you may want to make small talk by asking questions about travel, accommodation and the weather so as to “break the ice.” Ask the Ss to match the questions and responses in the SB.

Step2: Listen to the dialogues to check the answers.

Keys: (1)c    (2) f     (3) a    (4) i    (5) b

     (6) h    (7) d     (8) e    (9) j    (10) g

Step 3: Oral practice: imitate the dialogues

Task2: Passage listening

Step 1. Language points

notify:  n. to give notice to; inform:注意;通知:

eg. I -fied him that the meeting had been postponed.我通知他会议已经延期。

escort: accompany陪同

eg. The queen was escorted by the directors as she toured the factory.

女王由董事们陪同参观了工厂

alternative: 选择的.

eg. The way was blocked, so we went by an alternative road.

这条路被挡住了,因此我们走了另一条路。

movement: A tendency or trend:趋势,倾向趋势或趋向:

eg. a movement toward larger kitchens.

accompany: 陪伴

She accompanied me to the doctor's.她陪我去看了医生。

tact: n.机智;老练,圆滑,技巧

He showed tact in dealing with difficult customers.

他在应付难对付的顾客时表现老练。

procedure: 程序 process

register: 记录

Step 2.Play the audio and correct the answers

1. Listen and choose the best answer

Keys: (1)A B C D    (2) B D  3 A  C   (4)  C D  (5) B  D

2. Listen and judge “T” or “F”

Keys: (1) F  (2) F   (3)  F  (4) T  (5) F  (6) T .

Step 3. Oral practice

Let the Ss retell the procedure for receiving visitors

Step 4. Evaluate the students’ performance

. Follow-up Practice

Step 1. Language focus: Receiving Visitors at the office

Asking information about the visit/visitor

Are you Mr. Smith?

Which company do you represent?

May I know what it is about?

Have you got any appointment with our director?

Asking the visitor to wait

Would you like to take a seat?

Take a seat please. I’ll go to see whether our boss is in.

Wait for a few seconds, please. I’ll ring his extension.

Apologizing for having kept the visitor waiting

I’m sorry for the inconvenience. He is in the middle of a meeting.

I’m sorry for the delay. Mr. Wilson is engaged now.

Expressing regret when someone is not present

I’m afraid Mr. white can’t see you today. He’s out.

The Personnel Manager can’t be contacted just now.

Step 2: Play the audio and correct the answers.

1). Listen and fill in the blanks.

If a visitor wants to meet all executive in a large company, he should make an appointment in advance. If he doesn't, he may arrive while the executive is in the middle of an important discussion or meetings.

When an important client arrives, the receptionist should address him or her by name to give a friendly and welcoming impression. After tile visitor arrives, the receptionist contacts the executive's office immediately. If he isn't available, she should ask the visitor if he would like to make an appointment or get in touch with the executive later.

  The most difficult part of a receptionist's job is to apologize, explain, and make suggestions when a meeting with an executive is out of the question.

2). Listen and rearrange the dialogue in the SB.

Keys: (1) E 2 G 3 A 4C 5 L 6 D 7 H

     (8) K  (9) J   (10) B   (11) M  (12) I/M  (13) F  (14)  N/I

Step 3. Oral Practice (imitate and model)

   Imitate the dialogue that the hear.

Step4 : Evaluate the students’ performance

. Consolidation

  Summarize the expressions about Receiving visitors.

.  Assignment

1. To grasp the language points;

2. To do the listening practice more

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